Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Edgecombe Winery! These Terms of Service ("Terms") govern your use of our website, products, and services available at https://edgecombewinery.com.au (“Site”). By accessing or using our Site, you agree to be bound by these Terms.

Please read them carefully.

1. About Us

Edgecombe Winery is a family-owned winery and venue located in the Swan Valley, WA. We offer wine, food, event services, and retail products both in-person and online.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of or restrict the use and enjoyment of this Site by any third party.

You must not:

  • Use the website to transmit any harmful code or interfere with its operation.

  • Attempt to gain unauthorised access to any part of the Site.

  • Use the Site in a way that is fraudulent, misleading, or unlawful.

3. Product & Service Descriptions

We make every effort to ensure the accuracy of descriptions, prices, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

All products, events, and offers are subject to availability and may be withdrawn or modified at any time.

4. Pricing & Payment

Prices on the Site are listed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.

We accept various payment methods via our secure payment gateway. By placing an order, you confirm that you are authorised to use the payment method provided.

5. Bookings, Events & Refunds

Bookings: All bookings are subject to availability. A booking is not confirmed until you receive written confirmation from us.

Cancellations & Refunds: Each event or product may have specific cancellation or refund policies. These will be outlined on the relevant product or event page. If not stated, our general policy is:

  • Cancellations made more than 14 days before the event will be refunded minus a processing fee.

  • Cancellations made within 14 days are non-refundable unless otherwise agreed.

6. Shipping & Delivery

For physical products (e.g. wine, merchandise):

  • We deliver Australia-wide. Shipping rates and delivery timeframes are listed at checkout.

  • Delivery times are estimates and may vary.

7. Intellectual Property

All content on the Site — including text, images, graphics, logos, and branding — is the property of Edgecombe Winery or our content suppliers and is protected by copyright and trademark laws. You may not use or reproduce our content without written permission.

8. Links to Third-Party Sites

Our Site may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content or practices of these external sites.

9. Limitation of Liability

To the extent permitted by law, Edgecombe Winery is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or services.

You agree to indemnify and hold Edgecombe Winery harmless from any claim or demand arising out of your use of the Site or breach of these Terms.

10. Privacy

Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will take effect upon posting to the Site. It is your responsibility to review the Terms regularly.

12. Contact Us

If you have any questions about these Terms or our services, please contact us at:

Edgecombe Winery
1733 Gnangara Road, Henley Brook, WA 6055
📧 info@edgecombewinery.com.au